Twisky
AI-powered customer support

The B2B support platform.

Resolve customer issues faster with AI agents. Automate support across Slack, WhatsApp, and Email — all in one platform.

Support Activity Dashboard
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Support Activities

23
New Conversation

Conversations

4
SecurityJust now
Customer asked: How do I set up SOC 2 compliance?

Resolved by AI in 12s

1/1
Billing2 min ago
Billing and pricing questions

AI provided pricing tier information

1/1
Technical5 min ago
API integration support request

Customer needs help with webhook setup

1/1
Feature10 min ago
Feature request: WhatsApp Business API

Customer wants to connect WhatsApp Business

1/1

Escalations

3
Technical15 min ago
Advanced vulnerability scanning inquiry

Escalated to Slack - needs technical expertise

1/3
Sales20 min ago
Custom integration requirements

Complex enterprise needs - escalated to sales

1/2
Compliance25 min ago
Compliance documentation request

SOC 2 and GDPR compliance details needed

2/4

Knowledge Base

3
Documentation1 hour ago
Updated docs: Pricing & Billing FAQs

Added new pricing tier information

4/5
Documentation2 hours ago
API authentication guide

Created step-by-step authentication tutorial

6/6
Documentation3 hours ago
Integration setup guides

Updated Slack and WhatsApp setup instructions

12/12

Resolved

3
Account1 hour ago
Password reset assistance

Customer successfully reset their password

5/5
Integration2 hours ago
Slack workspace connection

Customer connected their Slack workspace

4/4
Billing3 hours ago
Billing cycle explanation

Customer understood their billing cycle

7/7

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